Responsible Gaming at Voodoo Dreams

At Voodoo Dreams, we are dedicated to providing a safe and enjoyable online casino environment. We believe gambling should be a form of entertainment, not a source of income. It is important to gamble responsibly, using only extra money and time you can afford to lose.

Protecting Underage Users

We strictly prohibit anyone under the age of 18 from creating an account or participating in any gambling activities on our platform. Protecting minors is a top priority, and we employ robust measures to prevent underage gambling.

To help safeguard minors, we advise the following precautions:

Do not leave devices unattended when logged into the casino.
Never allow persons under 18 to gamble.
Do not share payment details with minors.
Avoid using the 'Save Password' option on shared devices.
Create separate user profiles for each person using the device.
Use child-protection software such as Cyberpatrol, Net Nanny, or CYBERsitter to block access to gambling sites.

If you suspect someone under 18 has registered or is accessing our casino, please contact us immediately at [email protected]. Any underage user found gambling will be blocked without delay.

Staff Training and Awareness

All our staff are trained to recognise signs of problem gambling and are committed to taking appropriate actions to protect our players. This ensures that we maintain a responsible gaming environment.

Tools to Help You Gamble Responsibly

We offer several features to help you manage your gambling activity effectively:

Account Limits: Set limits on deposits, losses, or wagers to control your spending.
Time Out Periods: Take a short break by temporarily closing your account.
Self-Exclusion: For more serious concerns, exclude yourself from gambling for a longer period.
24/7 Customer Support: Our team is available around the clock to assist you.
Account Management Tools: Use our tools to monitor and control your gambling behaviour.
Links to Responsible Gambling Organisations: Access support and advice from expert organisations.

Time Out Period

If you feel the need to pause your gambling activity, you can request a temporary account closure by contacting our Customer Support team. The account will automatically reopen once the agreed cooling-off period ends.

Self-Exclusion

For longer breaks, you can self-exclude from gambling for a period ranging from 6 months up to 5 years. To initiate self-exclusion, please contact our Customer Support and specify the desired duration. This measure helps you take control if gambling is becoming problematic.

Recognising Problem Gambling

If you are concerned about your gambling habits, consider the following questions:

Do your family members often complain about your gambling?
Do you find yourself wanting to gamble while doing other activities?
Do you believe gambling is a way to earn money?
Are your thoughts frequently focused on winning jackpots?
Do you find it boring to spend time without gambling?

If you answer yes to any of these, it may be time to reflect on your gambling behaviour and seek help if needed.

Support Organisations

There are several organisations dedicated to helping individuals with gambling problems. We encourage you to reach out to them if you need assistance:

Gambling Anonymous
GamCare
Gambling Therapy

Contact Us

If you have any questions or require further information about responsible gaming, please contact us at [email protected] or use our live chat service. Our support team is available 24 hours a day, 7 days a week, ready to help you.